Politique d’expédition

Shipping charges

  • Shipping charges are calculated at checkout based on the delivery address, packed order weight and dimensions, and selected shipping service.
  • Shipping charges and applicable taxes are displayed before payment.

Where we ship

  • At launch, shipping is available within the contiguous United States: the 48 adjoining states and Washington, D.C.
  • Alaska, Hawaii, U.S. territories, and international shipping are unavailable at launch.

Processing and dispatch

  • In-stock orders are dispatched within 3-5 business days.
  • For pre-orders, delivery takes about 3 weeks in total from pre-order to delivery. This is an estimate; your shipment date is confirmed before payment is taken.
  • Tracking will be provided after shipment. Carrier delivery dates are estimates.

Pre-order delays

  • If we cannot ship by the stated shipment date, we will notify you, provide a revised date if available, and offer the choice of agreeing to the delay or canceling for a full refund.
  • If you do not agree to the delay, we will cancel and refund the unshipped order. This also applies to personalized items.
  • See our Refund policy for full cancellation and refund details.

Customer support

JACKS Premium Medical Apparel
Email: LiveinJACKS@zmail.com
Phone/WhatsApp: +1 (645) 678-0013
WhatsApp: https://wa.me/16456780013